Very nice, large and well-organized spa. Everything very clean, warm and relaxing pools, bar right by the pool and ample space even for children. Friendly and helpful staff and lifeguards. Lots of showers and comfortable facilities. The only small note is that to get to some pools you have to go outside and in the cold, but nothing problematic. Really pleasant experience, recommend.
Sarah
United KingdomDec 2025
4/5
Really busy place and a bit hectic!! The place is great and a good experience. No information about having to be out of the locker room within the set time which was annoying. We had to queue to pay on the way out for 10 mins and then charged as we went over our 3 hrs by 8 mins!! Drinks you are charged for the cup as well??
Nice place. Been there done that!
Jacopo
Dec 2025
4/5
Amazing experience in Zakopane!
The tour was absolutely wonderful, with beautiful landscapes and great organization. The guide was truly excellent: knowledgeable, friendly, and very professional, which made the whole experience even better.
The only thing that did not go as expected was the snowmobile payment: in the app it was shown as included, but in reality it had to be paid separately (400 PLN).
Apart from this issue, the experience was really amazing and highly recommended.
Rebecca
United KingdomDec 2025
5/5
This trip was run by Fun Tours Cracow. The pickup was at 08:50hrs and the lead guide was Katrina. Her and the rest of the team were brilliant. Very funny, knowledgeable with the facts about local area and organised. We unfortunately didn't get to do snowmobiling as the weather was unusually warm and sunny for December, however the quad biking was fantastic. The thermal spa's were great. We stuck to the -1 level which was adults only and had a swim up pool bar which was the perfect way to end the day. We would definitely book with Fun Tours Cracow again!
James
United KingdomDec 2025
5/5
+2 more
Matthew the driver and guide was very friendly and knowledgeable. He WhatsApped guests advice on where to visit in our free time which was useful. The bus was very comfortable and relaxing for the long drive. I really enjoyed this trip!
Kyla
United KingdomNov 2025
5/5
#Amazing trip from start to finish. The pick up was easy. The stops for photo opportunities was picturesque, the vodka and cheese tasting was fun and such a great laugh as a group! Time spent in Zakopane with cable car was beautiful. Christmas lights and market were the highlight with views you'll remember forever! Thermal baths this time of year are a must do on this trip.. loved every second of our time here! Overall 10/10. Highly recommend!
Ewa
AustraliaJan 2026
5/5
Great tour guides with excellent English and local knowledge. We had such a great time on this tour, would do it again and recommend for anyone looking to do a tour like this to use these guys 👍🏻👍🏻
Bodoki
HungaryDec 2025
4/5
There was a pool bar, it was very good. The prices are ok. The pools are clean and warm. There were a lot of people but we found a place for us.