Everything from knowing the vehicle and driver that was coming for us to the great laugh we had with Kuba. Only disappointment was the thermal baths but nothing to do with yourselves. We had been to thermal baths in Budapest that were so much better and hotter. The Tetra mountain was fantastic. If we return to Krakow we will definitely book with yourselves again
Places visited, landscapes and organization
Tour guide was nice and open for questions. Had some annoying loud travelers on the same bus that would even talk through the important announcements from the guide over speakers in the bus and I had to tell them to be quiet. We only had effective 2 hours of time at the thermal baths instead of the 3 hour ticket I expected as stated online.
We had the most amazing day with our driver and guide Piotr. Cheese tasting in the Shepards hut (we're big cheese lovers so we really enjoyed this, very tasty!) Zakopane centre and the Tatra mountains were breathtaking, then finishing the day in the thermal baths was heavenly. Highly recommend!
Peter the driver was great, really nice person. Gave the Kraków dragon story as an addition. He knew what he was talking about. The only issue was that new tickets had to be sent out and you needed data, which I did not have (no roaming) but the Peter did help us with a manual ticket. The cheese and vodka tasting was amazing!! The cheese was salty, chewy and delicious!!
Absolutely amazing, your guide Jacob was a great funny informative guy would highly recommend, the trip was amazing so much value for money
Unreal experience. Fun and informative
Very nice experience, our guide was great and very helpful. Highly recommend.
The ease of booking was great and was kept informed about the upcoming trip , our guide Simon was so helpful and friendly, nothing was too much trouble for him.
Margaret was a brilliant guide. Full of energy and fun. Zakopane is a beautiful place and the thermal baths was a great way to finish a brilliant day out. Many thanks
OrganIzed very well. Kamil the guid was very polite smiley and very informative. We wish we had more time in the bath. We recommend this tour of course
We loved everything! It was amazing!!! We had the best driver, best tour guide in the world!!
The activity is a must do! The spa was amazing and the town is beautiful in winter
Escape to Zakopane, Poland’s winter capital, for alpine charm, highlander culture, and natural thermal springs.
Inclusions
Day trip to Zakopane
Round-trip hotel transfers from Krakow (option based)
Meeting point pick-up from Krakow (option based)
English-speaking guide
Written guidebooks in other languages
Visit to the Chocholow wooden village
Smoked cheese and Polish vodka tasting
Funicular ticket to the top of Gubalowka Mountain
Chocholow Thermal Baths entry ticket
Exclusions
La experiencia fue increíble de principio a fin. El guía me recogió en mi hotel para llevarme a las termas de Chocholaw. Por el camino me explicó cosas muy interesantes sobre Zakopane y Chocholaw. Cuando llegamos a las termas me explicó cómo funcionaba todo a detalle y las cosas que podía hacer. Una vez dentro, me escribió unos mensajes con información muy útil sobre las termas (como la contraseña del wifi). Al salir, me llevó de vuelta al hotel y por WhatsApp me envió mogollón de recomendaciones de locales y cosas que hacer en Zakopane que me sirvieron mucho para el resto del tiempo que estuve allí alojada. Sinceramente una experiencia 10/10, el guía súper atento y amable y todo genial! Mi guía fue Maciej!
Our tour guide Maciek was great! We thoroughly enjoyed the thermal baths and Maciek went above and beyond to ensure we had the best time. Would thoroughly reccomend to anyone 😊
We had a really good day out with our guide, the only person running zakopane pick ups so we were super grateful. He gave us a full run down of what to do while you're here and was super helpful explaining everything. Thank you so much!
Inclusions
Entry to Chochołow Thermal Baths
English and Polish-speaking guide
Round-trip hotel transfers from Zakopane
Ticket valid for 3 hours
The time between arriving at Zakopane cable car and the return to Krakow is a bit too much because It is 2 hours Up at the hill plus 3 hours awaiting the people Who go to the termal bath - better in 2 groups if possible - the cheese factory is not a factory just a spot to taste a bit of cheese
Incredible!!! It was so worth it! The guide was very helpful! I highly recommend it! Full day tour!
The host was very professional- excellent!
Excellent communication and fabulous information about the areas visited thanks for a great day. Special thanks to Malek 👍
The guide was spectacular, always concerned about the group and giving recommendations for everything.
I really liked both Zakopane and Chocholov. The driver was very punctual and friendly. The trip lasts about 1h and 45 min.
The tour was supposed to last 10 hours- from 8:00 to 18:00. At 16:00 we were back to Krakow. The guide -Chris- rushed us to leave from zakopane area because there would be traffic on the road. Most of the time while he was driving he was talking on the phone and chatted in WhatsApp. Also he tried to sell us "different options" for our trip - in an additional cost of course. Except from the guide, the entire tour was great. Zakopane is a very nice vibrant city, and the moments we spent on the mountains, playing with the snow are unforgettable.
Ample time to view sites. Good coordination and pleasant driver
Discover Zakopane’s mountain magic with cheese tasting, cable car rides, and village charm.
Inclusions
Full-day trip to Zakopane
Round-trip hotel transfers
Free time in Zakopane
Highlander cheese tasting
Regional alcohol tasting (option based)
Round-trip tickets for Gubalowka funicular (option based)
Viewpoint of the mountains (option based)
English-speaking driver and tour leader (option based)
Bilingual guide (option based)
Visit to Chochołow village (option based)
Wielka Krokiew ski jumping hill and regional bazar visit (option based)
There is variety of activities you can do ,the restaurants and cafeteria was really nice but the actual venue was overcrowded.You could hardly use any of the facilities.It was a Sunday so I believe a visit during the week would be better. I had no issue with the booking the tickets or parking.
Sauna and pool beautiful. In the sauna base thebpeople are really free
Buying tickets online is the way to go. Faster inside. Excellent service. Everything was smooth, extremely clean and a lot of varied options and amenities as well as food and beverages.
Quick access to the hot springs, perfect facilities, well organized. Well worth it.
really relaxing, easy website to use - great experience
Zakopane is a tourist town and Majority of people they are probably make their money from the tourist somehow or another, I think they should be more helpful. There was no way I could find the bus to or from the venue so I took an Uber both ways. Which is fine except I really prefer to take a bUs to interact with people. Terms Chocolow is nice but if you do not speak Polish you spend most of your allotted time on searching for locker, shower, towels, the baths , how to use the lockers
Picked up punctually at meeting point by local company used by Headout. Minibus comfortable. Great communication and updates on email and WhatsApp. Thermal Baths were suberb. Evening visit is great as not as busy. Could be more servers in outdoor pool bar (long queues). Suggest 2 towels - keep 1 in locker - the other gets damp going around. We ate pizzas which were delicious. Very relaxing.
Best services Good swimming areas Good customer care
Unwind at Poland’s largest thermal pool complex, featuring 30 pools and wellness zones
Inclusions
Skip-the-line entry to thermal bath for 3 hours (as per option selected)
Skip-the-line all-day access to thermal bath (as per option selected)
English and Polish-speaking guide (as per option selected)
Round-trip hotel transfers from Krakow (as per option selected)
Lockers
The entry time was incorrect. We had to wait about an hour until it opened.
Inclusions
3-hour or full-day access to the Saunarium (as per ticket option)
Access to all the sauna rooms
Access to the bathhouses
Access to resting areas like the salt chamber and salt cave
Entry into the Sauna Bar
Access to the observation deck
Exclusions
Sauna bar menu expenses
Hotel transfers
Discover the best of Poland’s Tatra region with a full-day trip to Zakopane and Morskie Oko lake, including hotel pick-up.
Inclusions
Day trip to Morskie Oko & Zakopane
Professional English-speaking driver
Round-trip hotel transfers from Krakow
Round-trip funicular tickets
Entry tickets to Tatra National Park
1-hour ticket for guided quad trip
It was an incredible experience. Nevertheless, we had initially booked the quad activity, and, instead, without any explanation or early notice, we did the snowmobile tour. Furthermore, the advertisement here clearly offers going to the Chocholowskie Termy, but on the contrary we went to another thermal baths. They were okey but nothing compared to what was promised.
Experience the thrill of quad biking and unwind in Poland’s largest thermal pools—all in one day
Inclusions
Full-day tour of Zakopane from Krakow
Round-trip hotel transfers (option based)
Meeting point pick-up (option based)
English-speaking driver
Highlander cheese tasting
Helmet, balaclava & gloves
3-hour ticket for Chocholow Thermal Baths
Food and drinks
Exclusions
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
A scenic day trip from Krakow packed with mountain views, local culture, cheese, vodka & hot springs.
Inclusions
Transport by AC bus
English-speaking local guide
Gubalowka cable car round-trip ticket
Visit to Chocholow wooden village
Smoked highlander cheese and local vodka tasting
2.5-hour walk in Zakopane and Krupowki
2.5-hour skip-the-line ticket to the Terma Bania Thermal baths and hot springs
Guidebook in the language you chose
Pickup and drop-off (based on option selected)