The entry time was incorrect. We had to wait about an hour until it opened.
Inclusions
3-hour or full-day access to the Saunarium (as per ticket option)
Access to all the sauna rooms
Access to the bathhouses
Access to resting areas like the salt chamber and salt cave
Entry into the Sauna Bar
Access to the observation deck
Exclusions
Sauna bar menu expenses
Hotel transfers
There is variety of activities you can do ,the restaurants and cafeteria was really nice but the actual venue was overcrowded.You could hardly use any of the facilities.It was a Sunday so I believe a visit during the week would be better. I had no issue with the booking the tickets or parking.
Sauna and pool beautiful. In the sauna base thebpeople are really free
Buying tickets online is the way to go. Faster inside. Excellent service. Everything was smooth, extremely clean and a lot of varied options and amenities as well as food and beverages.
Quick access to the hot springs, perfect facilities, well organized. Well worth it.
Zakopane is a tourist town and Majority of people they are probably make their money from the tourist somehow or another, I think they should be more helpful. There was no way I could find the bus to or from the venue so I took an Uber both ways. Which is fine except I really prefer to take a bUs to interact with people. Terms Chocolow is nice but if you do not speak Polish you spend most of your allotted time on searching for locker, shower, towels, the baths , how to use the lockers
Picked up punctually at meeting point by local company used by Headout. Minibus comfortable. Great communication and updates on email and WhatsApp. Thermal Baths were suberb. Evening visit is great as not as busy. Could be more servers in outdoor pool bar (long queues). Suggest 2 towels - keep 1 in locker - the other gets damp going around. We ate pizzas which were delicious. Very relaxing.
really relaxing, easy website to use - great experience
Best services Good swimming areas Good customer care
Unwind at Poland’s largest thermal pool complex, featuring 30 pools and wellness zones
Inclusions
Skip-the-line entry to thermal bath for 3 hours (as per option selected)
Skip-the-line all-day access to thermal bath (as per option selected)
English and Polish-speaking guide (as per option selected)
Round-trip hotel transfers from Krakow (as per option selected)
Lockers